Privacy and Cookies

Brand Sprint Lab is a trading name of (hug)london Limited. (hug) is a registered trademark. (hug)london Limited is registered in England and Wales, company number 08149918. Registered address: 2nd Floor, 50-54 Clerkenwell Rd, London EC1M 5PS. VAT number GB 155 9352 87.

We may process personal data and special category data as part of our contracted services. Keeping data secure is important to us, and we've taken appropriate security measures, including the use of cloud-based services. Where data is transferred outside the UK, we ensure appropriate safeguards are in place.

We keep data while it remains relevant to the reason it was collected, or for as long as the law requires. We destroy data by secure means.

We may share data with third parties as part of our contracted services, for administration purposes, or where we're required to by UK law. Our website may also contain social media links and embeds, which can set their own cookies. We can't accept liability for processing carried out by a third party outside our remit.

We've conducted a cookie audit on the website in line with the legislation. We use cookies with Google Analytics to monitor and improve the site. You can manage your cookie preferences through the consent banner on the website.

None of the above affects your rights under the legislation. You have the right to access the data we hold on you, and to ask us to correct it, erase it, restrict how we use it, or object to our processing. If you'd like a copy of your data, please email hello@brandsprintlab.com. Please include enough information for us to identify you and find the relevant data.

If you're dissatisfied with this policy, have questions about our data protection procedures, or wish to make a complaint, please email us first at hello@brandsprintlab.com. You then have the right to complain to the supervisory authority, the Information Commissioner's Office (ICO): Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.